Client feedback is very important to me. It is my intention to build relationships in which people feel seen and supported at every stage of therapy. As people finish their work with me, I always ask them to share their experience. Thank you to those who agree for me to share their feedback anonymously:
This therapy has been life-changing in a way that I never thought was possible.
When I started therapy with Nancy I hoped for two things: to understand why I was struggling to cope, and to learn some strategies to help me live a ‘normal’ life again. I can say that both these objectives have been met. I have no hesitation in recommending Nancy: she is an excellent therapist.
As someone who has engaged in harmful behaviours when in distress, it wasn’t really a goal of mine to stop this, or to manage this differently – I had accepted I would always use these behaviours as a coping mechanism. But somehow, as a side effect of my therapy with Nancy, I don’t use these behaviours any more, at all, ever….I have left all those behaviours behind me. I have replaced them with listening to my body and my mind, understanding my needs, and allowing myself the space and permission to meet these needs.
There are things I have held such shame over, things I thought I would never be able to speak about, and yet Nancy held space for that, and I felt safe enough to share with her.
At regular points throughout an episode of therapy, I ask clients to reflect on whether they feel they are genuinely achieving what they hoped to. At the end of our work, I ask them to rate their answer on a 0 – 10 scale where a rating of 0 = “Not at all” and a rating of 10 = “Completely”
Here are some recent responses:
10/10
It seems odd to put a number on what I’ve experienced in therapy with Nancy, which in many ways feels like ‘off the scale’ experience. I think I’ve a whole new way of thinking about my life, who I am and why, which means my original goals (really just to stop feeling so awful and confused) seem to exist in a different paradigm altogether.
However, I have, in addition to everything else, stopped feeling so awful about myself, my choices and their consequences. So – result!
10/10
The goals of this therapy for me were to help ease some of the re-experiencing symptoms of my trauma, particularly nightmares and hypervigilance/anxiety. The re-processing through EMDR did really help with this, especially my nightmares.
I had a goal in mind to ease some of the shame, blame and guilt I felt due to my past experiences, but this felt like an unachievable goal: it would be a miracle to achieve that, so I didn’t even really want to try.
I did not ever expect those feelings that I have held for over 15 years to be able to change, and yet somehow whilst working with Nancy, things began to shift for me.
10/10
Every therapy session with Nancy has been extremely helpful on this healing journey. I couldn’t have done it without her gentle and professional guidance. Her sensitivity and kindness as well as skill in holding the space and guiding the sessions are major assets in this delicate work
Because I consider a felt sense of safety in the relationship to be the foundation of any therapy, I also specifically ask about my clients’ experience of safety with me. I am proud to share that the feedback I get in answer to this question is consistently high:
10/10
I felt totally safe in the comfortable cosy peaceful physical environment. Nancy took great care to always ensure that I was comfortable: warm, have a hot drink, with no immediate physical needs, before starting the session. There were always tissues available and extra blankets. She even adjusted the lighting to suit me. I felt very safe emotionally with Nancy.
10/10
There aren’t words I can use to express how safe I have always felt with Nancy.
I am grateful to have been shown that such a safe relationship and connection with someone is possible, and that is something I hold with me moving forwards, allowing me to trust in the potential safety of others too.